302% ROI from observability boosts CX and security
The New Relic State of Observability for Retail report reveals crucial insights for Chief Information Security Officers (CISOs) regarding the ...
The New Relic State of Observability for Retail report reveals crucial insights for Chief Information Security Officers (CISOs) regarding the ...
In a rapidly evolving business landscape, the role of the Chief Experience Officer (CXO) is gaining prominence as organisations strive ...
DKSH Healthcare unveiled ConnectPlus, a revolutionary Customer Relationship Management (CRM) and Multi-Channel Engagement (MCE) platform aimed at transforming healthcare distribution ...
Cisco says its newest Wi-Fi 7 access points are designed to enhance connectivity and security for both employees and customers. ...
As automation becomes crucial in customer interactions, Zendesk's commitment to making AI agents accessible across its Suite and Support plans ...
HSBC attains top scores in the banking and investment management industries; Singlife top among auto and home insurers
Zendesk’s Future of AI-powered CX report suggests a radical overhaul of the customer experience (CX) industry. In the next three ...
The 15th Annual Global Shopper Study from Zebra Technologies confirms that shoppers are returning to shop in stores in similar ...
The company will leverage digital, data and AI to stay ahead of trends, drive efficiency and innovation in the product ...
This initiative expands the airline’s global reach and ability to engage with our audiences across digital platforms
This complementary eBook from OutSystems reveals how to make a customer-first culture a reality rather than an unrealisable aspiration.
As enterprises accelerate investments in digital transformation projects, edge technologies will open up new opportunities to succeed in the marketplace.
Big data analytics takes the lead on investments in transformative technologies, followed by IoT and data visualisation. More than 75% ...
The AI solution, developed by Hong Kong-based SenseTime, is composed of a video screen, camera, microphone and speakers installed onsite ...
FutureIoT: Solace's Sumeet Puri says data does not move as fast as the business, and customers, need it to be ...
The platform merges existing online services like myDHLi Quote + Book and myDHLi Analytics with new services and features, and ...
Rammas is available round the clock to answer written queries and audio chat in both Arabic and English.
A transaction is a series of events. Every time a credit card is swiped, you execute a series of events ...
“It is close to what the business outcome is going to be. It is not a backend system. It is ...
“Today, at last, many businesses are coming to terms with Internet-enabled retail, adopting Omni channel models that provide seamless shopping ...
Companies able to address the thorny problems the IoT poses around data management, privacy, analytics, and other areas will likely ...
In this short video, Frank Wammes, CTO, Application Services - Continental Europe at Capgemini discusses how Customer Experience can be ...
Empowering Digital Banks: Better service through wearable Banking and the Internet of Things. Go Digital!
Michael Raynor, author and partner at Deloitte, spoke at the IOT Solutions World Congress, noted that people at most organizations ...
Asia’s ONLY dedicated IoT publication
The race to harness the power of Internet of Things (IoT) is here. FutureIoT is dedicated to individuals, as well as public and private organizations looking to tap the potential of IoT to transform the way we live, work and do business. FutureIoT is the dedicated media that provides the single source of truth about IoT, the technology, its application and regulation, originating from Asia. << Read more >>
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Copyright © 2022 Cxociety Pte Ltd | Designed by Pixl