DIP Corporation, Japan’s self-style labour force solution company, has signed an agreement with Vietnam IT services provider FPT Software to build a digital workforce using robotics process automation (RPA).
The agreement specifies that DIP will leverage FPT Software’s RPA technology to provide automation solutions to Japanese customers, particularly streamlining back-office functions such as after-hours responses and dispatch management.
Latest figures in Japan cites that approximately 6.4 million workers are estimated to exit the country’s labour market by 2030, leaving 1.5 vacancies for every job applicant.
The collaboration is part of DIP’s on-going efforts to tackle the labour shortage in Japan. The company wants to help small- and medium-sized companies improve their work efficiency by automating simple office tasks that are now being done manually.
Last year, DIP began developing and providing AI/RPA services (Digital labour force) to align with its vision of becoming a “labour force solution company”, deploying AI/RPA to automate routine tasks and free up the staff for value added work.
According to DIP, FPT Software has multiple attributes of a trusted partner, including extensive RPA technical know-how, a strong record of implementing RPA globally and a one-stop solution that ranges from operation and maintenance to technical support.
Last year, FPT Software’s RPA platform was named to the top 30 in Asia. The company has provided automation solutions to companies in various domains, including banking and finances, IT, retail and manufacturing.
“Japanese companies are among the world’s fastest-growing adopters of RPA. Having seen our customers transform their businesses with automation, I think that RPA would be a game-changer not only for DIP but also for Japan’s labour market”, said FPT Software CEO Pham Minh Tuan.