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Using RPA to ease Japan’s labour shortage

Gigi Onag by Gigi Onag
April 16, 2020
FPT chairman Truong Gia Binh visited DIP's Tokyo office in November 2019, marking the first high-level meeting between the two companies.

FPT chairman Truong Gia Binh visited DIP's Tokyo office in November 2019, marking the first high-level meeting between the two companies.

DIP Corporation, Japan’s self-style labour force solution company, has signed an agreement with Vietnam IT services provider FPT Software to build a digital workforce using robotics process automation (RPA).

The agreement specifies that DIP will leverage FPT Software’s RPA technology to provide automation solutions to Japanese customers, particularly streamlining back-office functions such as after-hours responses and dispatch management.

Latest figures in Japan cites that approximately 6.4 million workers are estimated to exit the country’s labour market by 2030, leaving 1.5 vacancies for every job applicant.

The collaboration is part of DIP’s on-going efforts to tackle the labour shortage in Japan. The company wants to help small- and medium-sized companies improve their work efficiency by automating simple office tasks that are now being done manually.

Last year, DIP began developing and providing AI/RPA services (Digital labour force) to align with its vision of becoming a “labour force solution company”,  deploying AI/RPA to automate routine tasks and free up the staff for value added work.

According to DIP, FPT Software has multiple attributes of a trusted partner, including extensive RPA technical know-how, a strong record of implementing RPA globally and a one-stop solution that ranges from operation and maintenance to technical support.

Last year, FPT Software’s RPA platform was named to the top 30 in Asia. The company has provided automation solutions to companies in various domains, including banking and finances, IT, retail and manufacturing.

“Japanese companies are among the world’s fastest-growing adopters of RPA. Having seen our customers transform their businesses with automation, I think that RPA would be a game-changer not only for DIP but also for Japan’s labour market”, said FPT Software CEO Pham Minh Tuan.

Related:  Ecolohas builds smart homes in Taiwan with renewable energy
Tags: automationDIP CorporationFPT SoftwareJapanrobotics process automation (RPA)Vietnam
Gigi Onag

Gigi Onag

Gigi has more than 15 years of experience in technology journalism, covering various aspects of enterprise IT and telecommunications from both business and technology perspective. Before joining CXOCIETY as editor for FutureIoT in July 2019, she was assistant editor of ComputerWorld Hong Kong. Based in Hong Kong, she started with regional IT publications under CMP Asia (now Informa), including Asia Computer Weekly, Intelligent Enterprise Asia and Network Computing Asia and Teledotcom Asia. She had contributed articles to South China Morning Post, TechTarget and PC Market among others.

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