Geotab has introduced Geotab Investigations, a unified solution designed to help safety, compliance and operations teams accelerate the resolution of road incidents and reduce fleet liability costs.
The solution breaks down data silos by securely collecting, organising and auditing evidence for any operational, safety, compliance or liability event, from collisions and customer complaints to property damage and safety violations.
Fleet organisations typically involve multiple stakeholders in incident investigations, including operations teams, safety managers, insurance providers and legal teams.
Because the process is often manual and fragmented, it creates operational inefficiency and exposes companies to legal, compliance and reputation risk.
“Across Asia Pacific, fleets are managing increasingly complex safety, compliance and operational requirements, making it critical to have accurate information available when an incident occurs,” said David Brown, associate vice president, Sales, APAC at Geotab.
“Geotab Investigations brings critical data together in one place, giving fleet managers a clearer picture of what happened and the insights they need to resolve incidents faster, support their drivers and make informed decisions.”
From fragmented reviews to a centralised, defensible workflow
By leveraging existing telematics data to create a unified operational view, Geotab Investigations enables teams to achieve faster incident resolution while significantly reducing manual effort.
The centralised workflow is intended to strengthen accountability and support consistent, defensible decision‑making through high‑quality, time‑aligned records of vehicle and driver behaviour.
Drivers also benefit when incidents are investigated using accurate data, helping fleets determine what actually happened and reducing the risk of incorrect blame.
Key capabilities for incident reconstruction and audit
The solution offers data‑driven incident search, allowing users to instantly locate all telematics‑based vehicle activity associated with an incident using location and time‑based queries. Event timeline reconstruction combines trips, driver behaviour, speed events and location data to rebuild a precise sequence of movement before, during and after an incident.
Supporting evidence integration lets teams attach and organise external materials—such as notes, emails, reports, documents, photos and video—alongside telematics data to provide fuller context for every event.
A structured case workflow enables organisations to create and maintain cases with clear stages from open to closed, ensuring incidents are tracked, governed and auditable. Review and decision support then provides stakeholders with complete, time‑aligned records to inform operational decisions, insurance claims, compliance requirements and internal reviews.
As a global leader in connected operations, video telematics and AI‑powered insights, Geotab positions Investigations as a way to turn fragmented post‑incident processes into a single, evidence‑rich system that reduces liability exposure and improves fleet safety outcomes.
