Transparency and lack of customer data limit benefits of AI
The annual State of Customer Engagement Report reveals the growing importance of brands disclosing how they use customer data to ...
Tag: privacy
Podchats for FutureIoT: IoT and the workplace of the future
Forrester sees the Internet of Things as helping companies and employees transition to a smart working environment as they return to ...
Poll highlights consumer distrust in connected devices
Collectively, across these the countries polled, 65% of consumers are concerned with the way connected devices collect data.
How IoT will disrupt retail
Companies able to address the thorny problems the IoT poses around data management, privacy, analytics, and other areas will likely ...
Microsoft: Lessons learned in developing IoT solutions
IoT is helping to transform businesses and consumers alike. But no business can embrace IoT without itself undergoing digital transformation. ...
