Mandai Wildlife Group has launched Animal 360, a secure, AI-powered internal platform designed to streamline operations and enhance veterinary care across its Singapore attractions.
The unified knowledge hub, built in collaboration with implementation partner Infinite Lambda, enables life sciences teams to query and access trusted insights in minutes using natural language.
Consolidating institutional knowledge across parks
As the steward of Mandai Wildlife Reserve, the group oversees 20,000 animals across more than 900 species located at Singapore Zoo, Night Safari, River Wonders, Bird Paradise, and Rainforest Wild Adventure. Over time, each animal accumulates extensive logs, including keeper observations, veterinary treatments, breeding records, and nutrition notes.
Animal 360 unifies more than 600,000 previously siloed records across husbandry, veterinary, nutrition, and genealogy systems into a single interface.
Built using Snowflake Cortex AI and large language models, the platform summarises data rapidly, helping staff build operational context before applying professional clinical judgement. Mandai Wildlife Group has also developed a parallel platform, Business 360, to support its commercial operations.
Operational trials and wider rollout
Following a pilot with Life Sciences teams, the system is entering wider deployment with ongoing refinements based on staff feedback. At Singapore Zoo, primate keepers have used the tool to analyse historical mating records within a troop of proboscis monkeys, improving due date estimations for pregnant females. Future use cases include scaling welfare and pathology data analysis to detect health patterns more efficiently than manual reviews allow.
Siew Yeow Loye, chief information officer at Mandai Wildlife Group, noted: "Our vets and keepers have always drawn on multiple sources to understand an animal's history, but bringing that information together took time."
"With Animal 360, they can simply ask a question and have it pulled together for them, so they can spend less time gathering information and more time doing what they do best – caring for the animals." Siew Yeow Loye
Jenny Koh, country manager at Snowflake Singapore, stated: "AI is only as good as the data behind it, and what Mandai Wildlife Group has built shows what becomes possible when that data is unified, governed and accessible."
Nas Radev, CEO of Infinite Lambda, added: "What we built with the Mandai Wildlife Group gives their teams the tools to act on data they have always had but never been able to fully use."
