Muhguri, a popular restaurant in Sokcho, South Korea has recently put into service three new robots to complement its small waiting staff.
Restaurant owner Lee Gwangjo has cited labour shortage as the major factor for deploying robots to deliver food orders of dine-in customers last year.
“Despite having a small human waitstaff, we are able to fulfil customer orders in a timely manner thanks to the robots. The Pudu robots are able to complete many of the tasks a human can do while serving in a restaurant,” he said.
“Due to their autonomous ability to navigate obstacles, the robots are able to deliver food to multiple tables throughout the restaurant. Moreover, the robots are able to carry the orders for more than one table, creating greater efficiency for the restaurant,” he added.
The robots are supplied by Shenzhen-based Pudu Robotics, which focuses on the R&D, design and production of robots and offers a number of popular delivery robots, including PuduBot (food delivery robot), BellaBot (food delivery robot), HoloBot (building delivery robot), HolaBot (dish-return robot), and GazeBot (multi-scene delivery robot).
Its first mass-produced robot PuduBot has been widely used in extensive scenarios, including restaurants, hotels, office buildings, hospitals, Internet cafes and Karaoke, with customers in 200+ cities in more than 20 countries.
With its latest delivery of three PuduBots, Muhguri has increased its non-human serving fleet to 11. The 11 Pudu robots have been implemented along with the human waitstaff in the restaurant to provide higher quality service for the diners.
With their successful deployment, Pudu Robotics expects more restaurants in South Korea to use robot technology in their restaurants and anticipates filling the demand.