As VP, principal analyst, Forrester, Paul Miller focuses on digital manufacturing and the internet of things (IoT), with research that explores how new technologies challenge established organizations and their business models. He looks at the role of IoT in everything from simple tracking of device status to transformation of the ways in which machines are built, sold, used, and maintained.
Related themes include the growing importance of digital twin throughout the life of industrial assets and the role that augmented and virtual reality (AR/VR) play in the future of industrial work.
Previous Work Experience
Miller joined Forrester in 2015, having spent the previous six years as an independent analyst and founder of The Cloud of Data. His areas of focus included cloud computing and big data, with a particular emphasis on exploring the implications of integrating new approaches into existing business models and workflows.
Miller worked with a variety of vendors, customer organizations, and public bodies. He was also a long-serving and active contributor to Gigaom Research's Analyst Network. Prior to that, Miller was a member of the senior management team at a UK software company.
He has also filled roles related to shaping public policy around the use of information technology, particularly in the culture and education sectors, culminating in a period as the first director of the UK's Common Information Environment. This initiative was supported by organizations including the National Health Service, Jisc, the British Library, BBC, and others.
Education
Miller earned a PhD in archaeology from the University of York, in the UK.