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Customer Engagement

Game-changing revolution in enhancing real-time customer engagement

Photo by Ivan Samkov: https://www.pexels.com/photo/a-woman-recording-herself-with-a-smartphone-7676409/

AI and Machine Learning

Rethinking B2B: Embracing AI and Influencers for Growth

by FutureIoT Editors

B2B organisations in Asia must adapt to a rapidly evolving landscape shaped by younger buyers who increasingly rely on generative...

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Photo by Fabian Hurnaus: https://www.pexels.com/photo/black-amazon-echo-on-table-977296/

Voice AI to transform fast-food and others

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Strealining customer interactions with new platform

Photo by Jeffry S.S.: https://www.pexels.com/photo/airplane-in-the-sky-11979030/

SIA aims to raise CX using AI

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Agentic AI to change customer service by 2029

AirAsia Returning to Service Stronger

The courage to transform amid turbulence

February 10, 2025

Photo by Lisa Fotios: https://www.pexels.com/photo/selective-focus-photography-of-person-holding-turned-on-smartphone-1092644/

The end of mobile ends is coming

January 22, 2025

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About FutureIoT

Asia’s ONLY dedicated IoT publication

The race to harness the power of Internet of Things (IoT) is here. FutureIoT is dedicated to individuals, as well as public and private organizations looking to tap the potential of IoT to transform the way we live, work and do business. FutureIoT is the dedicated media that provides the single source of truth about IoT, the technology, its application and regulation, originating from Asia. << Read more >>

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