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Home Application IT-OT integration

What the digital workplace will look like in 2024

FutureIoT Editors by FutureIoT Editors
February 23, 2024
Photo by Pixabay: https://www.pexels.com/photo/black-and-white-laptop-computer-on-brown-wooden-desk-356056/

Photo by Pixabay: https://www.pexels.com/photo/black-and-white-laptop-computer-on-brown-wooden-desk-356056/

In 2023, Gartner posited that the digital workplace is the centrepiece of the employee experience with enterprise information technology, as well as an agent for changing workers’ behaviour as work becomes more technology-dependent.

In the report, 2023 Strategic Roadmap For Digital Workplace Infrastructure and IT Operations (I&O), the analyst suggested that a successful digital workplace strategy strikes a cost-effective balance between hardware, employee support and cybersecurity while focusing on improving the digital employee experience.

Key findings of the report

Digital employee experience (DEX) is a major component of overall employee experience. This necessitates a greater focus on continually measuring and improving employee sentiment, technology adoption and solution performance.

Gartner posits that many digital workplace leaders are increasing investments in endpoint analytics and self-healing.

Traditional, siloed operating models are prone to gaps in DEX and are ill-equipped to support increased cybersecurity and operational demands, yet many organisations fail to adjust their structure.

Over 80% of digital workplace leaders have increased prioritisation on environmental sustainability. Success requires modern operations, selecting sustainable vendors, adopting new tooling and developing comprehensive reporting.

Gartner says I&O plays a crucial role in enabling and supporting the digital workplace and must improve its business acumen and ability to:

  • Adapt to ever-evolving employee, HR and line-of-business demands
  • Upskill team members
  • Evolve operating models
  • Keep pace with and prepare for the future
  • Free up resources to focus on employee enablement
  • Improve DEX
  • Eliminate technical debt
Related:  Game-changing strategies in the supply chain in 2023
Tags: digital workplaceGartnerIT operations
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The race to harness the power of Internet of Things (IoT) is here. FutureIoT is dedicated to individuals, as well as public and private organizations looking to tap the potential of IoT to transform the way we live, work and do business. FutureIoT is the dedicated media that provides the single source of truth about IoT, the technology, its application and regulation, originating from Asia. << Read more >>

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Photo by John Tekeridis: https://www.pexels.com/photo/round-grey-speaker-on-brown-board-1072851/

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