Strengthening AI-human collaboration
Zendesk has unveiled a series of advancements aimed at enhancing the collaboration between human agents and AI technology in customer ...
Tag: Zendesk
Zendesk launches outcome-based pricing for AI customer service
As automation becomes crucial in customer interactions, Zendesk's commitment to making AI agents accessible across its Suite and Support plans ...
Traditional CX is dead, check out what’s coming
Zendesk’s Future of AI-powered CX report suggests a radical overhaul of the customer experience (CX) industry. In the next three ...
