The Malaysian e-commerce market is one of the fastest-growing economies in the Southeast Asian region, with a projected revenue of USD10.19 billion in 2023. As the largest halal home-grown hypermarket retail chain in Malaysia with 68 branches nationwide, MYDIN is determined to deliver its services and better cater to this growing customer base.
“Previously, our e-commerce business could only support about 1,500 daily orders. Using Zebra’s warehouse mobility solutions, we now complete more than 10,000 orders daily,” said Malik Bin Murad Ali, Director of IT, HR, Digital and Loss Prevention & Security, MYDIN. “We constantly look for ways to gain better operational productivity to improve our customer experience. This is why we are equipping our front-line staff with more advanced technology tools to drive better results.”
Mydin Mohamed Holdings Berhad (MYDIN) has successfully introduced Zebra’s warehouse mobility solution (WMS) at its distribution centre at Seremban to support its fast-growing e-commerce business.
MYDIN selected Zebra’s TC21 mobile computers enabling its front-line workers to improve task accuracy and on-the-job efficiency. The devices are equipped with enterprise-class durability and removable batteries for dependable around-the-clock operations, and the power to run all the applications needed at work.
They are powered by the user-friendly Android operating system which reduces onboarding time. The TC21 devices were part of MYDIN’s adoption of a cloud-native warehouse management system from AC2 Group.
