Gartner defines human capital management (HCM) as a set of practices related to people resource management. These practices are focused on the organisational need to provide specific competencies and are implemented in three categories: workforce acquisition, workforce management and workforce optimisation.
Jones Lang LaSalle (JLL) reveals it is enhancing its human resourcs (HR) processes through a partnership with Workday, Inc. This collaboration leverages Workday's Human Capital Management system and its AI-powered Workday Illuminate feature, enabling JLL to manage its extensive workforce of 100,000 employees more effectively.
As JLL expands its global footprint, the firm faced challenges in managing a diverse and distributed workforce, compounded by reliance on multiple disparate systems. The need for a cohesive technology solution became evident. Workday Illuminate, built on a robust HR and finance dataset, offers JLL a unified platform that integrates various HR functions, streamlining operations and improving data management.
Ajay Pimpalshende, director of HR Technology at JLL, highlighted the difficulties of processing people data across numerous systems. The transition to Workday allows JLL to consolidate its HR processes, enhancing operational efficiency. The platform’s capability to provide a single source of truth facilitates better management of workflows related to compensation, learning, and overall employee management.
Workday’s flexibility is another advantage, enabling JLL to create customised applications tailored to its specific needs. An example of this is the “Easy HR” app, which allows employees to generate reports rapidly, significantly reducing the time required for data retrieval.
The implementation of Workday has markedly improved data visibility for JLL. Leaders now have seamless access to workforce analytics, enabling them to make informed strategic decisions. This capability is vital for understanding global hiring trends and individual employee progress, ensuring that data is used responsibly, particularly as AI technologies evolve within HR functions.
Pimpalshende emphasised JLL’s commitment to maintaining data transparency as it integrates AI into its operations, aligning with Workday’s responsible AI practices.
Daniel Cham, Workday’s general manager for Greater China, underscored the importance of agility in today’s business environment, stating that Workday’s solutions empower JLL to harness real-time insights for enhanced decision-making and workforce planning.
Overall, the partnership between JLL and Workday positions the firm to navigate the complexities of HR management, fostering growth and agility through advanced technology and data-driven strategies.
