A study of Internet of Things (IoT) projects in Australia in various stages of planning or deployment reveal trouble looming on the horizon for 46.5% of these. The IDC report, 2018-2019 Global IoT Decision Maker Survey, notes that these organizations face expansion challenges around security and infrastructure.
Monica Collier, IDC's ANZ practice research manager, noted that "Companies are finding that their proof-of-concept projects are revealing wider issues around security and infrastructure that must be addressed in order for them to deploy commercial-scale IoT systems.”
She says Australian companies are trying to use IoT data to generate insights about new product development and to improve customer service but are struggling to find useful insights within the data collected. They also face issues with data integration and have problems capturing enough data for the analytics to be meaningful, according to Collier.
“Many Australian enterprises told IDC that they want IoT vendors to improve their analytics and data visualization offerings so that the systems provide greater value ‘out of the box’. However, companies also need to be realistic and not aim too high when first deploying new systems. Leveraging the data to get closer to customers and creating new business models is what really excites people about IoT, but to start with, analytics is about operational efficiencies and productivity gains," she added.
"To move past the barriers inhibiting production scale IoT, organisations have to solve the broader security and upgrade issues. At the same time, IoT vendors need to be supporting enterprises with IoT security expertise, more comprehensive analytics and helping measure how solutions are performing against business requirements," Collier concluded.