The FedEx Surround solution is designed to elevate logistics and supply chain management by providing customers with enhanced control and visibility over their shipments. The supply chain visibility solution is currently available in Singapore and Hong Kong, with plans for a broader rollout across Asia-Pacific markets.
The FedEx Surround platform integrates seamlessly with the company's existing transportation network, offering three levels of service to cater to a wide range of industries, including healthcare, aerospace, and high-tech. The key benefits of the solution include:
Flexibility and control: The Surround dashboard provides near real-time global visibility and predictive analytics using AI and SenseAware ID technology.
Greater value: Special handling codes enable prioritized boarding and handling, cold chain support, and in- and out-of-network intervention.
Peace of mind: 24/7 expert support ensures proactive monitoring and intervention, with dedicated teams at hubs, ramps, and stations, and customized reporting for customers.
FedEx's President for Asia Pacific, Kawal Preet, stated, "With data-backed intelligent solutions and the introduction of FedEx Surround, we are building smart logistics for our customers.”
Kawal Preet
“The tools are not just about tracking; it's about smartly intervening in real-time to ensure that shipments are not only monitored but also actively managed to mitigate risk." Kawal Preet
The FedEx Surround solution utilizes advanced sensor technology, including SenseAware ID, to provide continuous monitoring and proactive interventions for shipments worldwide. FedEx's strategic use of AI and machine learning technologies within the FedEx Surround system allows for the prediction of potential disruptions in the shipping process, enabling FedEx and its customers to make informed decisions swiftly.
Committed to innovation, the company launched the FedEx Surround monitoring and intervention solution, which is set to transform the way businesses manage their logistics and supply chains, offering enhanced visibility and control.
