Beonic has entered into a partnership with New Zealand's Civil Aviation Authority (CAA) to deploy AI-driven passenger flow management solutions across major airports. This collaboration aims to enhance operational efficiency while improving passenger experiences.
The CAA is collaborating with airport companies to facilitate the installation of Beonic’s technology. By utilising real-time data and predictive analytics, the AI-powered platform is expected to streamline security screening processes and ensure effective staff allocation based on demand forecasts.
This partnership addresses the need for operational efficiency and prioritises the enhancement of passenger experiences. Beonic’s solutions will provide privacy-compliant insights into passenger flow patterns and behaviours, enabling airport operators to communicate proactively with travellers and deliver timely updates that may improve their journey.
As the aviation sector continues to evolve, adaptive solutions are becoming increasingly important. The SITA Mega Trends 2024 report noted that as far back as 2023, generative AI has surged to the top of airport and airline agendas.
With 97% of airlines planning programs to develop the technology, Patrick Svensson Gillstedt, senior vice president for strategy and enablement at SITA sees this as an opportunity for the industry to re-imagine the world of travel.
For its part, Beonic claims its technologies are designed to help airports respond efficiently to changing passenger demands, supporting areas such as security checkpoints, queue management, and gate operations.
The implementation of these technologies aims to optimise workforce deployment and enhance performance across critical airport functions. By improving security operations through better staff allocation, the goal is to create a smoother experience for travellers.
Overall, the collaboration between Beonic and the CAA signifies progress in modernising airport operations in New Zealand, with the potential to improve both efficiency and passenger satisfaction.
"We must collaborate today and build agility and resilience into the transport industry to make travel seamless, trusted, safe, and sustainable for all," concluded SITA's Gillstedt.
