DXC Assure Illustrations is a AI-powered Software as a Service (SaaS) solution aimed at revolutionising how life insurers generate and deliver policy illustrations. Developed by DXC Technology for the insurance sector, the tool promises to enhance the customer journey by providing a smarter, faster, and more engaging experience for life insurance projections.
As the insurance industry faces increasing pressure to deliver personalised and compliant policy illustrations, DXC Assure Illustrations allows insurers to tackle these challenges effectively.
The solution is designed to provide fast, accurate, and customised projections across various channels, including advisor, contact centre, and digital self-service options. By streamlining operations and eliminating the use of fragmented tools, Assure Illustrations significantly boosts agent productivity and enhances customer satisfaction.
emphasised the company's commitment to modernising insurance operations through AI and automation. He stated,
“With Assure Illustrations, we’re helping insurers accelerate digital transformation and elevate customer engagement,” said Ray August, president of insurance software and business process services at DXC.
This focus on simplifying complex processes enables smarter, more personalised planning, setting a new standard for industry interactions with policyholders.
Key features of DXC Assure Illustrations:
- AI-enabled policy projections: The solution provides natural language-guided assistance, allowing customers to model “what-if” scenarios. This feature helps users solve variables related to future premiums, cash values, or benefit amounts effectively.
- Frictionless experience: A mobile-optimised interface ensures a consistent and intuitive user experience across various roles and devices, making it easier for both agents and customers to engage with the system.
- Speed to value: Pre-built integrations with DXC’s existing life insurance systems eliminate the need for costly third-party work, thereby accelerating production time and enhancing operational efficiency.
- Smarter scenario planning: Built-in goal-seeking tools facilitate quick modelling of complex financial scenarios, enabling users to adjust premium schedules and forecast long-term benefits efficiently.
By harnessing the power of AI, DXC Assure Illustrations not only modernises the policy illustration process but also positions insurers to better meet the evolving demands of the market. As the insurance landscape continues to shift, this solution could play a pivotal role in driving digital transformation and improving customer engagement in the sector.
