NetGain Systems has unveiled Astra AI, calling it the first Large Language Model (LLM) specifically designed to enhance IT asset visibility and proactive infrastructure management. Built on over 20 years of operational expertise, Astra AI offers unprecedented automation, contextual awareness, and performance insights tailored for enterprise IT teams.
Unlike general-purpose LLMs, Astra AI employs deep contextual learning to assist operations teams in detecting anomalies, tracing dependencies, and optimising system performance. Constructed on the LLama 4 architecture and fine-tuned in-house, Astra AI supports predictive analytics, real-time issue triage, and intelligent forecasting.
According to a report by MarketsandMarkets, the global observability tools market is anticipated to grow from US$2.4 billion in 2023 to US$4.1 billion by 2028, underscoring the rising need for intelligent monitoring solutions.
In Southeast Asia, the stakes are particularly high, as business outages cost an average of US$2.5 million per hour, significantly above the global average. This reality highlights the urgent need for AI-enabled observability tools like Astra AI.
"Astra AI transcends conventional AI tools. It is engineered to understand IT infrastructure with the precision of a seasoned systems architect," said Toh Soon Seah, CTO and founder of NetGain Systems. "It can trace dependencies, recognise system behaviours, and provide actionable recommendations while ensuring client data privacy and security."
Astra AI processes both structured and unstructured data, including logs, metrics, configurations, and traces, generating natural language responses tailored to enterprise-scale queries. Rather than relying on fixed alert thresholds, the system continuously analyses environmental context to detect early signs of infrastructure stress or failure.
Organisations can deploy Astra AI on-premise for high-security needs or in the cloud for scalability. Designed for speed and efficiency, it delivers most analytical responses within 1–3 seconds, even complex summaries across large datasets complete within minutes.
"Astra AI has significantly enhanced our operational capabilities. It understands IT telemetry with the intuition of a seasoned engineer, enabling more effective monitoring and management of our digital services," said Leo Tan, CTO of Trident Digital Tech Holdings.
As enterprises grapple with managing distributed, hybrid, and fragmented IT systems, Astra AI provides unified intelligence that correlates signals across the entire IT stack. This contextual understanding empowers teams to transition from reactive monitoring to proactive management and continuous optimisation, ultimately preventing downtime and bolstering system resilience.
Toh concluded, “This launch reinforces Singapore’s potential to lead in applied AI for enterprise infrastructure. Astra AI is designed to meet the performance, security, and compliance needs of businesses globally.”
