IDC says Asia’s top 2,000 organisations are seeking higher autonomy for their business operations to weather the impact of economic challenges, increase agility and build resiliency against the ever-evolving storms of disruption.
For organisations to reap the benefits of automation via AI/ML workflows and capabilities, there is an entrenched need to modernise and renew their legacy software applications with new intelligent ones.
These intelligent AI and GenAI infused applications will pave the way for enhanced user interface thus user experience; and boost data-driven insights, timely decisions, and better business outcomes.
IDC predicts that AI will create an organisational cultural shift and new technology frames will augment 50% of APEJ workforce by mid-2025, slowly reshaping the enterprise toward more technology usage, and enhancing performance.
IDC expects this transformation to reshape organisations towards higher technology usage with greater human-machine collaboration, which will generate demand for strategic and value-added roles which are not able to be fulfilled by AI and GenAI.
IDC predicts a substantial surge in technology buyers' investments in AI and GenAI-driven enterprise software applications to transform their business operations.
Top AI-driven predictions for APEJ for the next five years
• Human-like interfaces fast-track decision velocity. By end-2025, 30% of APEJ organisations will take advantage of humanlike interfaces in their enterprise applications to gain more insights quickly, improving decision velocity.
• Self-healing enterprise applications. By 2025, 15% of A2000 will gravitate to autonomous tech with self-healing code to improve processes; 30% will evolve for seamless integration in 2026, and 50% will evolve to self-healing apps by 2027.
• Enterprises applications modernisation. By early 2025, 60% of APEJ organisations still on legacy systems will need to modernise their applications immediately to survive and adapt to the digital world already surpassing them.
• Human-machine collaboration. GenAI/AI will close 15% of enterprise talent shortage gaps by 2025, but the practice and usage of GenAI/AI will create a surplus of talent across all lines of business by 2027.
• The time gap to decision-making narrows. By late 2024, 40% of the A2000 will focus on technology and the process time between the event that occurs and the point of decision-making to gain a competitive advantage.
Estelle Quek, senior research manager for software applications and channels strategies at IDC Asia/Pacific, says to expect a multi-phased adoption of intelligent enterprise applications by APEJ organisations between 2024 to 2028.
She opined that from 2024 to 2025, Asia's top 2,000 organisations will focus on changing internal perception and receptivity towards human-machine collaboration.
“By 2026, they will progress to integrate data and enterprise applications seamlessly and evolve to run as autonomous organisations by 2028. IDC outlines the deliberate strategies for tech buyer organisations to navigate this era of AI everywhere in this research," she concluded.
